System Administrators and users who have an Access Role with the Restore Deleted Data Access Right have the ability to recover deleted data in a client’s record.
Recover Deleted Data
In the screen where data has been deleted, click on the Recover your deleted data link located toward the bottom right of the screen.
The screen will drop down, enabling you to select the data you wish to recover. Toggle the switches to the left of the data to be restored and then click on the Restore button at the bottom right of the screen.
Exit Data Recovery
To exit the screen, select the Exit data recovery link located at the bottom right of the screen.
All screens have the Data Recovery feature, with the exception of:
- Profile screen
- Referral screen within the client’s record
Note that services linked to a program can only be deleted and recovered from the client’s History tab/screen.