Accessing the Report Queue
The Report Queue is accessed by clicking the Launchpad icon and navigating to Setup > Settings > Advanced Options > Report Queue.
Pending and Processing
The Pending and Processing section shows any reports that are currently processing or in line to be processed immediately. You can delete any reports that are waiting to be processed by clicking the trashcan icon .
Note: you cannot cancel or delete reports that are currently processing.
This feature is beneficial when staff members mistakenly make multiple processing requests for the same report.
Scheduled and Pending
The Scheduled and Pending section shows all reports that have been scheduled to run at a future time. You can delete any reports that are waiting to be processed by clicking the trashcan icon .
This section indicates the user who scheduled the report to be run, as well as the date the report was submitted to be run.
Processed
The Processed section displays a list of reports that have been processed to completion. You can delete any reports that are waiting to be processed by clicking the trashcan icon .
The user who prompted the report to be run is displayed as well as the date/time. The Process Time indicates the length of time it took for the report to run.