This article describes how users can switch agencies within the Clarity system for data entry and record visibility.
While working within Clarity, at times it may be necessary to switch the agency you are entering data to ensure data accuracy and have access to the appropriate records for program enrollment and/or providing services.
The System Administrator determines the additional agencies available within the user's Clarity user account record.
These agency selections are available within the dropdown located under the user's name in the upper right corner of the Clarity interface. When a new agency is selected, regardless of where the user is within the system, the screen will refresh to the Search screen.
The agency the user has switched to will be displayed in the upper left corner of the screen as well as on the dropdown menu the agency change was initiated from.
Result of Switching Agencies
Each agency has its own unique collection of available projects and services associated with those projects.
Switching the agency alters the perspective in which the user is interfacing with the Clarity system.
In doing so, the user will have access to the projects and services available to the agency they have switched to.