A PKI certificate is packaged as a .p12 file, and must be installed in the browser before it can be used to access Clarity Human Services. When a Clarity Human Services installation has implemented PKI, you will receive an email containing the .p12 certificate file. Download the file from the email and save to a location on your workstation that's easily found.
The steps outlined below are for installing the PKI certificate on a Mac workstation. The steps to install on a Windows workstation are very similar.
Installing the PKI Certificate
The process of installing the PKI certificate varies between browsers. Installation instructions for common browsers are covered in this article below.
PKI Installation with FireFox
To access the Certificate area in FireFox, first click the Open menu and select Preferences. On the Preferences page, click Privacy and Security in the left sidebar.
On the Privacy and Security page, scroll to the bottom of the page to the Certificates section. To import the certificate, click the View Certificates button.
Clicking the View Certificates button will open the Certificate Manager dialog. Be sure you click on the Your Certificates tab. Click the Import... button to navigate to the .p12 certificate file downloaded from the email.
Select the certificate file and click Open to display the password entry dialog. Enter the password provided to you in the email link and click OK to import the file into the browser's certificate storage.
PKI Installation with Chrome
To install a PKI certificate in the Chrome browser, click the Customize icon to the right of the address bar and choose Settings from the drop-down menu.
Scroll to the bottom of the page and expand the Advanced section. Click on the Manage Certificates section to open the Keychain Access dialog.
Once the Keychain Access dialog is open, click the Certificates category. Next, click the Add icon to navigate to your saved .p12 certificate file to import it into the Chrome browser.
Select the certificate file and click Open to display the password entry dialog. Enter the password provided to you in the email link and click OK to import the file into the browser's certificate storage.
