Before enrolling or referring a client to a program, certain program information displays, allowing you to see service, funding, and capacity information.
To view program information, click the triangle icon next to the program name.
Program Description
Underneath the program name is the Program Description. This information comes from the Program Description field from the Modify Program page.
Program Charts
The Program Charts section displays enrollment, occupancy, and referral activity for the program. If there is no applicable enrollment, housing service, or referral data, the corresponding chart is hidden.
Active Clients
This chart displays:
- The total number of clients with active enrollments
- Active program enrollments separated by individuals and families (households with more than one person included in the enrollment), represented as a percentage
Occupancy (Today)
This chart displays:
- The total number of housing services for the day displayed as a Unit (or Bed, if Units for the service = ”0”)
- Active housing services as a percentage of the total number of units or beds (“Checked In”)
- Active reservation services with a status of “Pending” as a percentage of the total number of units (“Reserved”)
- The percentage of available units, based on the capacity established for the service (“Available”)
Referrals
This chart displays:
- The total number of referrals from the last 90 days.
- The percentage of referrals with a status of “Pending.”
- The percentage of referrals with a status of “Denied”
- The percentage of referrals resulting in a referral connection
Funding Source, Availability, and Service Categories
Funding Source
Funding Source displays the first funding source added for the program. If that funding source has been removed, the next added funding source displays.
Service Categories
Service Categories displays the categories of services made available to the program on the Modify Program page.
Program Availability
Program Availability displays data from the Availability tab. If there is no data entered in the Availability tab, this displays “Full Availability.”
Housing Availability
Housing Availability displays bed and unit information from the Modify Program page.
Doc Requirements
Clicking Doc Requirements displays in a separate window any documentation requirements configured in the Documentation Requirements for the program (if applicable).
Print Directions
Clicking Print Directions displays a map with directions from the client’s location to the agency’s address.
