Outreach provides a central place in Clarity Human Services to view and interact with client location data. You can draw encampments, view existing encampments, and filter the map view.
System administrators establish settings for each Continuum of Care (CoC) in Outreach Settings, specifying what types of locations populate the map. The most recent* client location data from the Location tab, geolocation fields, and geolocation-enabled service items automatically populate Outreach, based on the CoC’s Location Filters.
The following resources provide guidance to administrators for configuring Clarity Human Services to collect and display client location data:
To learn about the end-user process of collecting location data in the client record, see the Help Center section: Entering Client Location Data.
To access Outreach, navigate to the launchpad, and click the Outreach icon.
You can also set Outreach as your default Home Screen in Account Settings. For the Home Screen Override field, select “Outreach.” The next time you log into Clarity Human Services, your Home Screen will be Outreach.
To configure this setting for all users in an agency, select “Outreach” as the Default User Home Screen on the Agency Overview page.
The Home icon returns the user to the default location and zoom level.
Clicking the Track Location icon displays the map based on the device location.
Heatmap View Option
When viewing the map with Individuals toggled on in the Data Filter, users can choose to view individuals as markers or as a heatmap by clicking the heatmap icon.
The Heatmap option is available when zoomed out on the map. When zooming in close on the map, the view automatically changes to the Individual marker view.
Clicking Client Search from the launchpad navigates the user to the main Client Search tab in Clarity Human Services.
Viewing Outreach on a Mobile Device
Users can view Outreach on a variety of device screen sizes. Users can access Outreach from a mobile device and view all the same information with a mobile-friendly display.
Encampment Navigation Panel
When you tap an encampment on a mobile device, a navigation panel displays across the bottom, allowing users to toggle their view between the Encampment Profile and the encampment on the map, or exit back to the full map.
Next, we'll look at Outreach Data Filter and Search options.