Instance with Outreach enabled display “Subscribed” for Outreach in Subscription Details in the System Setup Dashboard. If not enabled, the setting displays “Contact Us.” If you do not currently have Outreach enabled for Clarity Human Services and are interested in this feature, please contact support.
To configure system settings for Outreach, navigate to Launchpad > Setup > Settings > Advanced Options > Outreach.
Within Outreach Settings, you can designate distinct settings for each CoC. If the CoC has no settings, the “Default” settings are applied. To edit existing settings, click the edit icon next to the associated CoC or “Default” settings, or create new settings by clicking Add New Outreach Settings.
Note: changes in Outreach Settings are not active until they’re published. To publish changes, click Publish next to the appropriate CoC.
There are three initial Outreach settings: CoC, Encampment Screen, and Limit Geographic Area Address Suggestions.
Select the CoC for which you would like to establish settings. The CoCs that populate here are the CoCs set in System Variables.
Encampment screens allow system administrators to customize the information recorded and displayed in the Encampment Profile. The System Encampment Screen, “Default Encampment Screen,” includes the fields Name, Description, and Encampment Start Date. These fields are also automatically included in all custom encampment screens, and system administrators cannot remove them.
Limit Geographic Area Address Suggestions
Toggling on Limit Geographic Area Address Suggestions for a CoC limits the suggestions that display when a staff member is adding a location address. After toggling on Limit Geographic Area Address Suggestion, system administrators can choose to limit suggestions to locations within the state or within a certain radius in miles.
The “State” option limits search results to the state of the staff member’s agency (or the agency switched into). The “Radius in Miles” option limits search results based on the user’s browser GPS location. If location permissions in the browser is not enabled, the “Radius in Miles” results are based on the address of the user’s assigned agency or the agency the user is switched into. When Limit Geographic Area Address Suggestions is toggled off, search results are sorted based on the user’s agency address (or the agency switched into).
Staff members at agencies within the CoC (or switched into an agency in the CoC) only receive suggestions based on the Limit Geographic Area Address Suggestions setting when typing in location search terms.
When Limit Geographic Area Address Suggestion is toggled on for a CoC, users can disable this limit when searching for a location in the client record
The next settings you'll configure are Location Filters.