Contact Us

Contact Bitfocus for technical support, to make feature requests, provide feedback, and request professional services.

Support, Feedback, and Requests

  • Submitting a Request for New or Updated Help Center Content

      We love to hear from our customers. Our Learning and Development Team is in the process of reviewing and updating our Help Center content to ensure our resources are accurate, complete, and easy to understand. Clarity Human Services users can play a crucial role in this process. We invite you to contribute your feedback. If you see something you feel needs updating, or have an idea for a new resource, you can...

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  • Software Feature Request

    We appreciate your ideas and value your contribution to Clarity Human Services. Customer feedback is what makes our software so effective. Please email your ideas to When submitting a Software Feature Request, the feature will fall into one of two paths: Feature Recommendation: All feature submissions we receive fall into the category of a Feature Recommendation. Upon acceptance/approval of t...

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  • Request Services

    This section discusses the many services offered by Bitfocus, Inc. and their associated costs.  To request or get more information about any of the services discussed below, email Professional Services: Report Development All reports available within the Clarity Human Services Report Library have been designed and implemented using the Pentaho© Report Designer application. Service Descript...

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