• Subscribing to the Calendar

    The Clarity Human Services Calendar is a secure Calendar that allows you to keep track of client appointments. To access the Clarity Human Services Calendar, click on the Launchpad and select the Calendar button.      In addition to storing client appointment information within Clarity Human Services, it is possible to add the Clarity Human Services Calendar to additional calendar applications. The subscribe feat...

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  • Installing a PKI Certificate

    A PKI certificate is packaged as a .p12 file, and must be installed in the browser before it can be used to access Clarity Human Services.  When a Clarity Human Services installation has implemented PKI, you will receive an email containing the .p12 certificate file.  Download the file from the email and save to a location on your workstation that's easily found. The steps outlined below are for installing the PKI...

    label_outline For Basic Users label_outline Login label_outline PKI label_outline Certificate
  • User Passwords

    The privacy and security of client data is extremely important to us. Several levels of security are in place to ensure the information contained within Clarity Human Services is secure.  Password requirements and restrictions are an extremely important part of this system of security. The objective in creating a password is to make the password strong or it will not save to the Clarity Human Services system. Pass...

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  • Two-Factor Authentication (2FA)

    Two-Factor Authentication (2FA) is a form of multi-factor authentication intended to confirm a user's identity by utilizing a combination of identifying pieces of information to successfully log in to the system.  Authentication Apps for Mobile Devices There are several authentication applications available for mobile devices. We recommend installing the following apps for these top mobile platforms:  Google Authe...

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  • Setting Up Your Staff Profile

    Accessing the Staff Profile The Staff Profile section is where you can access and modify your account information, including changing your login password, adding a profile photo, and signing out of the system. To access the Staff Profile section, select the circular initial icon or user photo in the top right corner and click Account Settings. Once the icon is selected a popup box will expand. From here you can: ...

    label_outline Staff Profile label_outline Getting Started label_outline For Basic Users
  • The Staff Inbox & Secure Messaging

    Staff members can securely communicate with other staff members who use Clarity Human Services via the internal messaging system. With the ability to search messages, this is an excellent and secure way to keep track of conversations and information, as well as build staff morale and collaboration. In addition, all system-wide messages will be included in this inbox. Accessing New Messages If you have a new messag...

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