• Multiple Community Queues

      Overview In some communities, maintaining multiple Community Queues may be useful for managing distinct processes of referral and placement. For example, a community may have one queue for emergency shelter beds and another for permanent housing units. Alternatively, Community Queues may be used to manage both the Coordinated Entry process as well as referrals to other, non-housing related programs.    With mult...

  • Tracked Characteristics

      Overview A tracked characteristic is a condition or set of conditions based on fields and associated with a referral. If a client record meets the conditions of a tracked characteristic, when a referral is created, a "badge" for that characteristic will be associated with the referral (figure 1).    figure 1   Referrals can be filtered based on characteristics. For example, if a program prioritizes veterans for...

  • Assessment Processors

    It's important to create the Assessment prior to working with the Processor. Creating the Assessment beforehand will save time when assigning the points to fields within the Assessment. If you are looking for information about setting up a General Assessment visit: How to set up a General Assessment. The Assessment Processor feature allows System Administrators to assign custom scoring to fields and sections of As...

    label_outline Assessments label_outline Referrals label_outline Community Queue label_outline Assessment Processors label_outline Coordinated Entry label_outline CE label_outline processor
  • Community Queue for System Administrators

      This article discusses how a System Administrator can setup/manage the Community Queue. The Clarity Human Services Community Queue was developed around the utilization of an Assessment Tool to prioritize providing assistance for clients in most need. The information is divided into the following sections: Coordinated Entry Assessment and Referral Tools Referral/System Settings Program Creation for Coordinated E...

    label_outline Referrals label_outline Community Queue label_outline Assessment Processors label_outline Coordinated Entry label_outline CE label_outline Coordinated label_outline Entry label_outline Matchmaker
  • How To Configure The Referrals Tab

    This tutorial provides instruction on how to configure the Referrals tab within the Clarity Human Services. For full instruction on the functionality of the Referrals tab, please visit the Referrals section of the User-Level Wiki. To begin configuring the Referrals tab, got to the Launchpad and select Setup > Settings. In the right column, select Referral Settings. Then, you can Add a new Referral Setting or Edi...

    label_outline For System Administrators